Terms & Conditions

TERMS OF USE AND PURCHASES IN THE ONLINE STORE

«ΒLUBERRY KIDSROOM»

1. Introduction

1.1. This document (together with any document referred to herein) sets out the terms governing the use of this website (https://bluberrykidsroom.com/, hereinafter referred to as the “website”) and the purchase of products through it (hereinafter the “Terms”).

1.2. The Terms constitute a legally binding agreement between our online store and you.

1.3. Please read these Terms, Cookies Policy and Privacy Policy carefully (both referred to collectively as “The Data Protection Policies”) before using this website.

 1.4. Byusing this website orplacinganorderthroughit, you agree tobeboundbythese Terms andtheDataProtectionPolicies, soincaseyoudo not agree, you shouldnotusethiswebsite.

1.5. The Terms are subject to change. It is your responsibility to read them periodically, as the Terms in force at the time the Agreement is made (as defined below) are the applicable ones.

1.6. If you haveanyquestionsregardingthe Terms or DataProtectionPoliciesyoucan contact ususing the contact form,orbye-mailtoourcontactdetailsonthewebsite.

2. Our Data

The seller of the products through this website is the company under the name “AIKATERINI KROKOU TOU ANDREA” and the distinctive title “BLUBERRY KIDSROOM” (hereinafter “Bluberry” or our “Company”), which is based in Kifissia, Attica, 6-8 Kyriazi Street, General Commercial Registry No. 066989203000 and TIN 070234909 of the Tax Office Kifisia, legally represented. The contact details of our Company are: phone +30 211-0173504 and e-mail bluberry.kidsroom@gmail.com .

3.  Your information and visits to our website

3.1. We take care of the safe processing of the information you provide us with by taking the appropriate security measures for the safe and uninterrupted technical operation of our website.

3.2. Your information or personal data that you provide us with is processed under the Data Protection Policy and the Cookies Policy.

3.3. You are solely responsible for the validity and accuracy of the information you provide us with while using our website.

4. The use of our website

By using and/or placing an order through this website, you acknowledge and warrant that:

You use the website only to submit legitimate questions or orders and refrain from committing illegal acts through our website (e.g. publication of defamatory comments) or to the detriment of it and our Company (e.g. infringement of intellectual property).

Refrain from false or fraudulent orders or orders for illegal purposes (e.g. resale of products). If we reasonably believe that such an order has been submitted, we have the right to cancel it and inform the competent authorities. It is noted that the products available from our online store through our website are intended and sold exclusively to consumers as end users.

Provide with correctness and accuracy your e-mail address, postal address and / or other contact information. You also accept that we may use this information to contact you if necessary (see our Privacy Policy). If you do not provide us with all the information we need, we cannot forward your order.

You are at least 18 years old and that you have the legal capacity to enter into binding contracts and make use of the services of the online store.

Our website and its individual elements are the indisputable intellectual property of Bluberry, the copying and infringement by any other means of which is prohibited. Nothing on the website implies that it licenses you to use the Company’s protected intangible property, in accordance with intellectual property law.

Bluberry is not liable in the event of a technical malfunction of the website (e.g. provision of inaccurate or incomplete information) resulting from force majeure and events outside our influence, or illegal acts of yours or third parties (e.g. unlawful interference with the website). Bluberry is generally not responsible for acts or omissions that are the result of force majeure or actions of third parties that it cannot control (e.g. publication of defamatory comments by a user within the website).

Bluberry is not responsible for hyperlinks to third partywebsitesaccessedthroughourwebsite.These third-party websites belong to third parties (e.g. companies)that are solely responsible for managing the mand their content. It is recommended that you refer to the terms of use of these third-party websites and read them carefully.
 

       5. Order Stages – Conclusion of a sales Agreement

5.1. The information contained in these Terms and the details contained in this website do not constitute a proposal for sale but an invitation for information. No contract shall be deemed to have been concluded between you and us in respect of any products unless your order is expressly accepted by us. In case we do not accept your order, while the price of the products of the order has already been deducted from your account and we have received it, then it will be refunded in full.

5.2. To order products, you select through the website the desired products, which upon selection (“Add to Cart”) are placed in your “Shopping Cart”. It is also required for you to fill in the relevant “Order Form”, where you fill in the necessary information for the routing, shipping and delivery of your order. Before completing the order, you have the opportunity to edit or correct its content and the relevant data you have entered.

5.3. In order to complete an order, you are required to accept the terms of the website and approve all the selected products, which appear on your screen, by selecting the website icon with the indication “Order Completion with Payment Obligation”. Bluberry will send you an automated e-mail with proof of submission of your order (“Order Dispatch Confirmation”). Please keep in mind that this does not mean that your order has been accepted, as this is a proposal from you to us for the purchase of one or more products.

5.4. After checking your order, within two working days from the completion of the order, you will receive an e-mail from us, which will confirm the receipt of your order (“Order Confirmation”). This is because all orders are subject to acceptance by us, and such acceptance will be confirmed by sending you the Order Confirmation. A contract for the purchase of a product between us (hereinafter the “Contract” or the “Agreement”) will only be considered concluded when we send you the Order Confirmation. Our processing of orders is carried out daily from Monday to Friday.

5.5. The Contract will apply only to the products whose shipment we have confirmed in the Order Confirmation. We are not obliged to supply you with any further products that may be part of your order, unless the shipment of such products is confirmed with a separate Order Confirmation. This Agreement archived by our Company for a period of 20 years which is the maximum period for the limitation period of related claims and you can reapply for a copy of it by sending us a relevant request via e-mail.

6. Products Availability

6.1. The products offered through this website are available in Greece and in all countries of the European Union. The available products are displayed for selection by the user with a relevant indication “available product” on the website of our e-shop.

 6.2. All product orders are subject to availability. In this light, in the event of supply difficulties or depletion of products in stock, we reserve the right to inform you about similar products of equal or superior quality and value, which you can order. If you do not wish to order such similar products, we will refund any amount you may have paid in full.

7. Delivery

7.1. Subject to the provisions of clause 7 above regarding the availability of the products, we will make every effort to complete your order for the product(s) listed in the Order Confirmation, if no delivery date has been set, within the estimated time period indicated when choosing a payment method, and in any case no later than 30 days from the date of the Order Confirmation.

7.2. The estimated delivery time is 2 to 5 working days from the Order Confirmation for deliveries within Greece, 3-10 working days from the Order Confirmation for deliveries to Cyprus and 5-12 working days from the Order Confirmation for deliveries to European Union countries. We do not make deliveries on Saturdays, Sundays and public holidays.

7.3. However, delays may occur in special cases either for reasons that do not fall within our sphere of responsibility (e.g. due to force majeure or due to extraordinary budgetary measures), or for reasons concerning you (e.g. order modification, response to your requirements).

7.4. If for any reason we fail to meet the delivery date, we will inform you accordingly and offer you the option of either continuing the purchase by setting a new delivery date from our side, or canceling the order, terminating the Contract between us, with a full refund of any money you may have paid.

7.5. For the purposes of these Terms, delivery will be deemed to have taken place or the order will be deemed to have been delivered when you or a third party designated by you, other than the carrier, has acquired physical possession or control of the products, as evidenced by the signing of the order delivery receipt at the agreed delivery address.

7.6. Under no circumstances may delivery or receipt be allowed to or by a minor, nor upon authorisation.

8. Delivery failure

8.1. If it is impossible for us to deliver your order to you, we will try to keep your parcel in a safe place. In this case we will leave you a note explaining where your order is located and what you will need to do to receive it. If you are not at the delivery point at the agreed time, please contact us to re-arrange the delivery on another day.

8.2. In case you refuse to receive your order, Bluberry reserves the right to withdraw from the Contract concluded between us remotely.  Please note that transport costs incurred due to the termination of the Contract may be higher, which you will bear.

9. Transfer of Risk and Ownership of Products

9.1. The risk in the products is transferred to you as soon as you or a third party designated by you, other than the carrier, acquires physical possession or control of the products.

9.2. You acquire ownership of the products upon delivery to you and only upon full collection by us of the total price due.

9.3. Before receipt of the full payment of the price by us, we are not obliged to send the products for delivery.

10. Price and Payment

10.1. The price of each product will be the one set at all times on our website, except in cases of obvious error. We always take care to ensure that all prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered (even if we have sent you the Order Confirmation), we will inform you as soon as possible and give you the opportunity to reconfirm your order at the corrected price or cancel it. If it is impossible to contact you, we will consider that your order has been cancelled and we will refund you in full the total amount you have paid.

10.2. The prices on our website include the statutory VAT, but not the shipping costs, which are added to the total price of the products you order and for which you are fully and specifically informed before completing your order. The shipping and delivery costs of the products are as follows:

10.3. Prices are subject to change at any time, however, without prejudice to what is specifically mentioned above, any changes will not affect orders for which an Order Confirmation has already been sent to you.

10.4. For the payment and repayment of the price of the purchased products, it is possible to make a payment by credit / debit card or other online payment methods. Bluberry supports payments for Visa, Mastercard, American Express credit/debit cards, prepaid cards, as well as payments via PayPal. The processing of your card details (card number, expiration date, CCV2/CVC2, cardholder’s name) is done solely for the completion of the Transaction, i.e. for the payment of the price of the products you buy from our online store. Bluberry pays attention to the security of the transactions carried out and protects you from any interception of data by the method of decrypting them using the ComodoSSL protocol (SecureSocketsLayer) for secure online commercial transactions. All payments made using a card are processed through the electronic payment platform “Nexi e-Commerce” and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. 

11. Withdrawal
    • Asconsumers, youare entitled to withdraw from the distance Contractbetweenuswithin14calendardays,startingfrom the time of deliveryoftheproduct(s)toIn any case,youcanwithdrawatanytimefrom the conclusion of the Contractbetweenusandbefore the deliveryoftheproducts.
    • In case of withdrawal, you must return tousthroughourcarrier, withouttransportcosts, the product(s) in theiroriginalcondition and onlyifthepackaginghasnot been opened,otherwise you are responsible for the reductionin the valueof the goodsthatmayhaveoccurredfromthemoment the productsweredeliveredto you anduntilyoureturn
    • In turn, we are obliged to refund the price without any charge for the transfer of the money. We reserve the right not to refund you the amount of the price paid until the returned products are delivered to us.
    • In order to exercise, for any reason, the right of withdrawal from the distance Contract between us, you can either fill in and submit the withdrawal form provided for by the relevant legislation, or send an explicit and written signed statement (e.g. by e-mail or post) to our contact details, stating that you wish to withdraw, without the need to state the reason for withdrawal. Within one business day we will confirm receipt of your statement of withdrawal.

12. Defective Products

In case of defective products according to the law you have the following rights:

1. a) to demand, at no cost to you, the correction or replacement of the product with another, unless such action is impossible or requires disproportionate costs;

(b) to request a reduction in the price, or

1. c) to withdraw from the Contract of sale unless it is a minor factual defect.

   13. Out-of-court Dispute Resolution

We take care of your best service and the most effective satisfaction of your requirements. In case of a complaint, please contact us immediately at our contact details. We will make every effort to resolve your problem. In case of non-resolution, we inform you that you can resort to the Online Dispute Resolution Platform (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EL), which acts as a means for the out-of-court settlement of disputes between consumers and traders.

14. Applicable Law
    • The Terms of the website are governed by Greek Law.
    • Any dispute between you as consumers and Bluberry, related to or in connection with these Terms and the Contract between us is subject to the exclusive jurisdiction of the Courts of Athens, for all legally provided court proceedings (e.g. including the procedure for interim measures).